What We Do
Locations & Contacts
Products You Use
Products & Services
Fuels & Aromatics
Olefins & Polymers
Biofuels & Ingredients
As of June 14, 2014
Personal Information We Collect About You and How We Use It
We may collect personal information (such as name, email and postal address, telephone number and financial information) from consumers, customers, job applicants, employees, contractors, vendors and other individuals through our websites or by other means (such as email, fax, postal mail or telephone).
We use the information you provide for many purposes including, but not limited to, communicating with you about our products and services, to follow up on incident and investigation reports and comply with internal and legal requirements, to evaluate candidates for employment, to provide you with secure access to information about your business relationship with us and to facilitate your use of our websites, to respond to your questions and comments; and for our vendors and contractors, to establish and administer your account or process payments, and for compliance with internal and legal requirements.
We may also use the personal information you provide to us for the internal purposes of FHR and its subsidiaries. These purposes include administration of our websites, data analytics and compliance with our legal obligations, policies and procedures.
Non-Personal Information We Collect by Automated Means and How We Use It
We collect certain information by automated means when you visit our websites, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our websites to our visitors. We collect this information through various means such as “cookies,” “web beacons” and IP addresses.
Information We Share
Links to Other Sites
Our websites and communications may provide links to other websites for your convenience and information. These linked sites may operate independently from FHR and its subsidiaries and affiliates. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked sites. To the extent any linked sites you visit are not part of the FHR family of companies, we are not responsible for their content, any use of the sites, or the privacy practices of the sites.
How We Protect Personal Information
We maintain administrative, technical and/or physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide.
International Transfers of Your Personal Information
We operate our services in the United States and in other countries and we may transfer your personal information to the United States or other countries for storage and processing. By using the websites, or providing us with any personal information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other countries in which the privacy laws may not be as comprehensive as those in your country of residence.
Access and Correction
FHR will provide you with reasonable access to personal information you provide to us and the ability to review and correct it, as required by law. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID for websites or asking you to confirm your provided information, before granting you access to your information.
For European Economic Area and Switzerland Residents
If you are located in the European Economic Area or Switzerland (collectively, the “EEA”), you may direct us not to share your personal information with third parties, except as specified below. We do not use personal information for purposes that are incompatible with the purposes for which the information was originally collected without notifying the relevant individuals of such uses and offering an opportunity to opt out.
We may disclose personal information without offering individuals an opportunity to opt out (i) to service providers we have retained to perform services on our behalf; (ii) in the event we sell or transfer all or a portion of our business or assets; (iii) if disclosure is required by law or legal process; (iv) to law enforcement authorities or other government officials; or (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
Our services are generally not directed to children under 13. We do not knowingly collect personal information from anyone under 13 without parental consent. If you become aware that we have collected personal information from a child under the age of 13 without parental consent, please let us know so we can take appropriate action.
How to Contact Us
Flint Hills Resources, LLC
Compliance & Ethics Office
P.O. Box 2917
Wichita, KS 67201-2917 USA